Privacy policy is given to customers, individuals, or customers' contacts.

Data controller

The data controller is MESSAGENET - via Lanzone 4 Milano, support@messagenet.it. MESSAGENET has appointed its own personal data protection officer (DPO), who can be contacted at RPD@messagenet.it.

Purpose and legitimacy of the data processing

The data collected during the conclusion of the service supply contract and during its execution are processed for the main purpose of service provision.

Purpose and legal basis of the data processing

The legal basis of the treatment is shown next to each treatment:

Purpose of the treatment Legal basis of the processing
provision and provision of telecommunications services

data processing is needed for the execution of a contract of which the data subject is a party

update on options and features of services and technical assistance

data processing is needed for the execution of a contract of which the data subject is a party

billing

data processing is needed for the execution of a contract of which the data subject is a party AND to fulfill a legal obligation

debt recovery and debt collection

data processing is needed for the pursuit of the legitimate interest of the data controller: protection of his credit.

fraud prevention and cyber security

data processing is needed for the pursuit of the legitimate interest of the data controller that consists in the protection of services from fraud and cyber attacks that may be carried out also by third parties.

fulfillment of obligations to which communication service providers are subject

data processing is needed to fulfill a legal obligation

detection of the degree of customer satisfaction

data processing is carried out with the consent of the Customer, which may be revoked at any time without prejudice to the lawfulness of the processing carried out before the revocation.

The withdrawal of consent can be exercised, logging with user credentials, on www.messagenet.com/user/consenso

sending commercial communications via email

Advertising communications via e-mail relating to products and services similar to those purchased are made unless the interested party does not oppose the sending.

The opposition to data processing for this purpose can be exercised logging with user credentials on www.messagenet.com/user/consenso

The provision of the collected data is necessary for the provision of the services and in their absence MESSAGENET cannot execute the contract. The only exception are data processed by virtue of consent, which is freely given or revoked without any consequence.

In the case of Lyber service, if the interested party intends to extend it to other users, he will have to provide their telephone number and email address. The communication of these data to MESSAGENET must be carried out in compliance with the regulations for the protection of personal data, giving the information and, if necessary, obtaining consent to the transfer of data. As soon as MESSAGENET receives the data, it will contact the user informing him, via SMS and e-mail, that the service has been activated. The message will show the name and the telephone number of the person concerned.

Duration of data retention

The data will be:

Recipients of the data

Communication of data to third parties

The data are communicated to:

Personal data relating to the Aliases collected by MESSAGENET on the list held pursuant to paragraph 1 art. 5 of Resolution 42/13 / CIR are communicated to anyone who requests it for verification of the origin of SMS messages received.

Publication of data in telephone directories

The interested party may request the publication of his personal data in the telephone directories pursuant to the applicable laws and regulations. For this purpose, you can download and fill out the Application Form and send it by fax to 0293664483 or by e-mail to elenchi_dbu@messagenet.it.

Rights of the interested party

The data subject has the right to ask the data controller to access personal data and to rectify or delete the data and limit the processing. He also has the right to oppose the treatment.